Privacy Policy for SILK

Last Updated: 10/JAN/2026 | Website: https://www.silkspace.co

Thank you for choosing SILK ("we", "our", "us"). This Privacy Policy explains what data we collect, how we use it, how it's protected, and your rights when you use our online self-publishing platform for stories.

By using our service, you consent to the practices described below.

1. Information We Collect

We collect information needed to operate the platform, process sales, and improve your experience.

a. Personal Information You Provide

When you register, upload stories, or receive payouts, you may provide:

  • Name or pen name
  • Email address
  • Username and password
  • Mobile Money account number (for creator payouts)
  • Uploaded content (stories, metadata, descriptions)

b. Automatically Collected Data

We also automatically collect:

  • Usage and interaction data (e.g., pages you visit, how often, browser type)
  • Device and connection information (e.g., IP address)

This is standard for functioning and improving our services.

2. How We Use Your Information

We use your data for the following purposes:

  • Service delivery: Account creation, story uploads, and content publishing
  • Payments: To send creator earnings to your Mobile Money account
  • Security: Detect fraud, unauthorized access, and system abuse
  • Communication: Support requests and important service notices
  • Improvement: Analytics to make SILK better

We will not use your data for behavioural profiling or sell it to third parties.

3. Legal Basis for Processing (International Alignment)

Where required by law (e.g., GDPR):

  • Contract performance: To fulfill services you request
  • Legal compliance: To respond to lawful requests or regulations
  • Legitimate interest: Secure platform and fight fraud
  • Consent: When required for specific actions

These bases are recognized in major privacy frameworks like GDPR and similar international standards.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with external marketing partners.

We may disclose data only if:

  • Required by law or government request
  • To protect our rights, safety, and security
  • To enforce our Terms of Service

Your Mobile Money details are used only for payouts and internal processing.

5. International Data Transfers

Because SILK is accessible globally, personal data may be stored in or transferred to countries outside your home jurisdiction.

Where required by law (e.g., GDPR), we will:

  • Ensure adequate protection for data transfers
  • Use appropriate safeguards such as standard contractual clauses

If you are in the EU/EEA or another regulated region, please contact us for specific transfer details.

6. Your Privacy Rights

Depending on where you live, you may have rights such as:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Ask us to remove your personal data
  • Portability: Transfer your data to another service
  • Objection or Restriction: Restrict certain processing
  • Withdraw Consent: Where processing is based on consent

If you are subject to specific regional laws (GDPR, CCPA, etc.), we will honour those rights in accordance with applicable requirements.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Provide the services
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

Once data is no longer needed, it will be securely deleted.

8. Security Measures

We implement reasonable safeguards (technical and organizational) to protect data against:

  • Unauthorized access
  • Loss or alteration
  • Disclosure

Despite this, no system is 100% secure, so we cannot guarantee absolute protection.

9. Cookies and Tracking Technologies

We may use cookies and similar technologies for:

  • Keeping you logged in
  • Performance and analytics
  • Platform improvements

You can manage cookies through your browser settings.

10. Children's Privacy

SILK is not intended for users under 13. We do not knowingly collect personal data from children. If discovered, such data will be promptly removed.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with a revised "Last Updated" date.

Continued use of SILK after changes indicates acceptance.

12. Contact Us

If you have questions about this policy or your data:

Email: hello@studiosuavemente.com

Website: https://www.silkspace.co